Contact Us

Address

Ground Floor, House No- 125/1/3, Block-WZ, Khasra No- 1791/2, Naraina Village, Southe West Delhi, New Delhi - 110028

Contact Details

Phone: 9289844877
Email: support@mountalps.com

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the one shown in the picture. We strive to ensure accurate images, so you get exactly what you expect.

Where can I view my sales receipt?

You can view your sales receipt in the "Order History" section of your account dashboard. Log in to your account, navigate to "Order History," and select the specific order to see and download the receipt.

How can I return an item?

To return an item, follow these steps:

  1. Check the return policy.
  2. Pack the item securely.
  3. Include the receipt or order number.
  4. Ship it using the provided return label or visit the store.
Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. To get notified when an item is available again, please sign up for alerts on the product page or contact customer service for updates.

Where can I ship my order?

You can ship your order to any residential or commercial address, PO Box, or military location (APO/FPO). Choose your shipping destination at checkout for available options.

Don't Hesitate to Contact